TRAINING PEMETAAN PROSES BISNIS
TRAINING HOW DO YOU CONSTRUCT A PROCESS MAP
Workshop Leader
Desmon Ginting
telah berada di Dunia Kerja selama lebih dari 21 tahun. Di era tahun
90-an hingga akhir tahun 2000 berkecimpung di Dunia Perbankan dan
Pasar Modal. Sejak awal tahun 2001, terjun di arena Perubahan Perilaku
dan Peningkatan Produktivitas dengan fungsi utama sebagai Business
Developer, Account Executive dan Liaison Officer. Peranan ini
membawanya berinteraksi dan berkomunikasi dengan beragam kalangan dari
berbagai organisasi dan industri, mulai dari manajemen puncak hingga
manajemen lini pertama.
Beliau menyelesaikan pendidikan S1 (Ir.) Industrial Engineering di
Institut Teknologi Bandung (ITB) pada tahun 1989. Kemudian, atas dasar
beasiswa penuh yang diterima, Postgraduate Diploma in Banking pada
tahun 1994 dan S2 (M.Tech.) Manufacturing and Industrial Technology di
Massey University, New Zealand, pada tahun 1996. Sejak tahun 2011,
beliau aktif sebagai Trainer & Coach.
Learning Objective
* What is a Business Process Mapping?
* When/Why use Process Mapping?
* How Do You Construct a Process Map?
* How Does a Process Map Identify Waste and Make Improvements?
Business Process Mapping
Process Mapping is a way to graphically represent the transactions and
stories that make up a business
However, Process Mapping by itself is not a complete analysis.
Instead, it is a tool that helps complete the final analysis of the
process under review.
The accumulation of activities that takes place in each business
process is what ultimately determines a company success. So processes
must be analyzed to ensure that they support key business objective.
Process analysis is particularly useful in ensuring the accomplishment
of business objectives relating to customer service, efficiency,
effectiveness and profitability.
It allows reviewers the opportunity to get a better understanding of
the process, effectively find ways for that process to be more
successful and ensure that the true value is being provided to the
customers.
Syllabus
What is Business Process Mapping (BPM)?
* The Background
* What is Business?
* Definition of BPM
Why Business Process Mapping?
Process Approach
* What is Process?
* Process Attributes
* Example of Process Approach
The Perfect Process
* 3 Categories
* 5 Compulsory Characteristics
Process Approach in the Business World
* Scope of Business Process
* Example of Business Process
* Visual Representation (Attributes) of BPM
A Business House Without Waste
* Values-Added & Non Value Added Activities
* Non Value Added = Waste = Ms. Timwood
* BPM & Ms. Timwood
The Primary use of BPM
* The Competitive Edge Impact: 3 Financial Indicators & 3
Operational Indicators
* The Connection between these 6 Indicators
The 4 Underlying True Value in Creating BPM
* The BPM Drivers: 3 Categories & 6 Sub Categories
* The Goal of BPM
The 6 Steps of BPM & Improvement
* The Mapping & Process Improvement Cycle
* The AS is Map
* The Purpose of AS IS Map
* The Symbols Used
* The Should be Map: Improvement Map
The 6 Steps in Creating a Process Map
Full Exercises – Business Process Mapping
* Case Study
* Drawing as is Map
* Drawing Should be Map
* Group/ Individual Presentations
* Interactive Discussions
JADWAL TRAINING TAHUN 2026
03 – 04 Januari 2026 | 16 – 17 Januari 2026
06 – 07 Februari 2026 | 20 – 21 Februari 2026
05 – 06 Maret 2026 | 19 – 20 Maret 2026
03 – 04 April 2026 | 23 – 24 April 2026
07 – 08 Mei 2026 | 21 – 22 Mei 2026
05 – 06 Juni 2026 | 25 – 26 Juni 2026
09 – 10 Juli 2026 | 23 – 24 Juli 2026
06 – 07 Agustus 2026 | 20 – 21 Agustus 2026
04 – 05 September 2026 | 18 – 19 September 2026
08 – 09 Oktober 2026 | 22 – 23 Oktober 2026
06 – 07 November 2026 | 26 – 27 November 2026
04 – 05 Desember 2026 | 18 – 19 Desember 2026
Metode Training
- Tatap Muka/offline
- Online via zoom
Kota Penyelenggaraan jika offline :
- Bandung
- Jogjakarta
- Surabaya
- Jakarta
fasilitas yang didapatkan
- Training Kit Eksklusif
- Tas
- Name Tag
- Modul
- Flash disk
- Ballpoint
- Block Note
- Souvenir
- Harga yang Reliable
- Trainer Kompeten di bidangnya
- Pelayanan Maksimal untuk peserta
- Penjemputan dari dan ke bandara
Investasi :
Public training : Rp. 4.500.000 (minimum 3 pax)
In House Training : on Call
