TRAINING KOMUNIKASI, ASSERTIVEN, & MANAJEMEN KONFLIK
TRAINING SUCCESSFULLY RESOLVING CONFLICTS
TRAINING OBJECTIVE :
* Understand why people communicate and behave differently
* Be more assertive in dealing with other in most situations
* More understand on human feeling, thinking and behaviour
* Successfully resolving conflicts
* Be prepared to manage conflict involve bosses, peers and sub
ordinates
TRAINING MATERIAL OUTLINE :
1. Knowing yourself before knowing others
+ Effective Communication
+ How to manage a good massage
2. Developing your emotional intelligence
3. Empathy Communications
+ Listening not hearing
+ Becoming Interactive Listener
+ Becoming massage centre vs speaker centred
+ Planning, organize meetting and presentation
4. Advantages of assertives behaviour and why you should develop the
skills
5. Being assertive in difficult situation
+ Positive Thinking and creative
+ Presentations overview
6. Interpersonal Communication and team work
+ Small group dynamic
+ Problem solving in a small group setting
7. Managing Conflik using assertive behaviour
8. Presenting creating hard feeling
9. Handling Objection and criticisms in team environment
10. Handling Objection or respons of the audience
TRAINER:
Praktisi Expert yang telah banyak memberikan training tentang
COMMUNICATION, ASSERTIVENESS & CONFLICT MANAGEMENT dengan menggunakan
tools yang maksimal dalam meningkatkan keterampilan dalam komunikasi.
JADWAL TRAINING TAHUN 2023
17 – 18 Januari 2023
14 – 15 Februari 2023
20 – 21 Maret 2023
4 – 5 April 2023
16 – 17 Mei 2023
20 – 21 Juni 2023
17 – 18 Juli 2023
15 – 16 Agustus 2023
25 – 26 September 2023
17 – 18 Oktober 2023
21 – 22 November 2023
27 – 28 Desember 2023
Metode Training
- Tatap Muka/offline
- Online via zoom
Kota Penyelenggaraan jika offline :
- Bandung
- Jogjakarta
- Surabaya
- Jakarta
fasilitas yang didapatkan
- Training Kit Eksklusif
- Tas
- Name Tag
- Modul
- Flash disk
- Ballpoint
- Block Note
- Souvenir
- Harga yang Reliable
- Trainer Kompeten di bidangnya
- Pelayanan Maksimal untuk peserta
- Penjemputan dari dan ke bandara
Investasi :
Public training : Rp. 4.500.000 (minimum 3 pax)
In House Training : on Call
