TRAINING BUSINESS SKILLS FOR SECRETARIES AND ADMINISTRATORS
TRAINING KETERAMPILAN BISNIS UNTUK SEKRETARIS DAN ADMINISTRATOR
TRAINING AN UNDERSTANDING OF HOW BEHAVIOUR AFFECTS GOOD WORKING RELATIONSHIPS
Pembicara / Fasilitator
CARLINA AGNES PATUWO
Lina holds a bachelor degree of secretarial science of Tarakanita
Academy in Jakarta. After 28 years experience in Secretarial, Human
Resources, Training, Management and Consultancy fields, Lina decided
to concentrate in management consulting business. She set up and
established her own business, PT. CHOICE MANAGEMENT CONSULTANTS in
year 2005. Currently, Lina is an acknowledged facilitator in the area
of personal effectiveness, communication skills, management
development, recruitment, HR and Training, secretarial and office
administrative, services, and personal branding since year 1999.
Materi
The aim of this course is to give the busy administrator the skills to
prioritise, organise and manage their working day. During the day
participants will also take a look at certain legislation that may
effect their working environment.
BENEFITS
– Expertise in dealing with interruptions
– An understanding of how tasks can be better organised, delegated or
eradicated
– An understanding of how behaviour affects good working relationships
– An understanding of how to set clear communication objectives
– How to plan internal and external communication
TOPICS COVERAGE :
1. ORGANISATIONAL SKILLS
– works styles
– routine planning and prioritising time management
2. TIME AND SELF-MANAGEMENT
– handling paperwork
– saying ‘No’
– giving and receiving instructions
– time robbers
– goal setting
– to do list
– daily planning principals
3. BEING AN EFFECTIVE COMMUNICATOR AS WELL AS ADMINISTRATOR
– identifying key skills
– listening and questioning techniques
– body language
– handling difficult situations
4. PERSONAL PRESENTATION
– personal image
– self promotion and increase visibility
– personality types
– professional dress
– build self-branding through projection
– business etiquette
5. SUMMARY & ACTION PLANS AGREED
METHODOLOGY :
As well as providing a theoretical grounding, the workshop will also
give the participants the opportunity to utilize and practice their
developing skills and competencies through activities and discussions.
WHO SHOULD ATTEND ? :
Secretaries who have to deal with and manage a multitude of tasks
everyday or anyone in an administrative role wishing to improve their
business skills.
JADWAL TRAINING TAHUN 2023
17 – 18 Januari 2023
14 – 15 Februari 2023
20 – 21 Maret 2023
4 – 5 April 2023
16 – 17 Mei 2023
20 – 21 Juni 2023
17 – 18 Juli 2023
15 – 16 Agustus 2023
25 – 26 September 2023
17 – 18 Oktober 2023
21 – 22 November 2023
27 – 28 Desember 2023
Metode Training
- Tatap Muka/offline
- Online via zoom
Kota Penyelenggaraan jika offline :
- Bandung
- Jogjakarta
- Surabaya
- Jakarta
fasilitas yang didapatkan
- Training Kit Eksklusif
- Tas
- Name Tag
- Modul
- Flash disk
- Ballpoint
- Block Note
- Souvenir
- Harga yang Reliable
- Trainer Kompeten di bidangnya
- Pelayanan Maksimal untuk peserta
- Penjemputan dari dan ke bandara
Investasi :
Public training : Rp. 4.500.000 (minimum 3 pax)
In House Training : on Call